The information we collect
The only information we will request from you is that which is required for your ESTA application. We will never collect any information you do not actively provide to us, and will not use your information for any purpose other than processing your ESTA application.
Identifying information is information such as your name, passport number, address, or telephone number, which identifies you or is unique to you personally. We will only use this information for the ESTA application process and for the purpose of locating your billing information if it is necessary to refund your application processing fee.
Information you provide
We will not collect any personal, identifying information that you, as our customer, do not willingly and voluntarily provide to us. We will only use the information you provide to us for your ESTA application, in the form you have provided it, including any billing information, responses to inquiries from us, or registration information.
Technical information we collect
Any additional information we collect will not be identifying information. We may collect information on your active web browser or other technical specifications in order to maximize the functionality and ease of use of our website, or to assist in solving any technical problems which arise.
Web beacons and third-party tracking
Our site may include web beacons on specific pages: special tags which send a third party technical information, such as your type of browser, screen resolution, type of device, the time you accessed the page, and third-party cookies you have already allowed access to your computer. The information they send is not personal or identifying, and only used to improve our technical performance and our services.
Sharing of information
The only time we might share your information is if we are legally required to provide some user information or individual access information related to law enforcement agency, court of law, or other government agency in response to their request, subpoena, or court order.
The security of your data
We understand that by handling credit card and identifying information, our customers trust us to ensure the technical security of our data and servers. We use an HTTPS secure socket layer system to protect all data transfers to and from our site.
We also apply the requirements of the Payment Card Industry Data Security Standard (PCI DSS), a rigorous information security standard for businesses who accept major credit cards such as Visa, MasterCard, American Express, JCB, and Discover online. As part of its best practices, our systems are scanned monthly for data security compliance, and we independently use server monitoring systems to maintain server responsiveness.
Changes to our policy will apply only to any information provided after the alterations go into effect, unless your explicit agreement is requested and obtained. If we are required to use any information provided prior to a policy change in a way that is only permitted under the new policy, we will contact you via email with an explanation of the change and request that agreement, which you may freely accept or decline.
Acceptance of terms
Recognition of privacy laws
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